E-Mail from Customer Who Hates Wal-Mart:
"My name is John Wheeler, I am a college student at Indiana University and I have to say I apprecate your web page, Like you I USED to like walmart, until a coulpe of weeks ago, I was coming back up to school from my hometown on mother's day and my car's engine made an unsual noise and the engine light came on, I pulled over and had the car towed back home, the car is an 96 honda civic, and the Honda dealership told me that the engine blew up becuase there was no oil in the car, I had my last oil change at walmart of Bloomington, Indiana. and my father called the store, they actually sent out a person to look at the engine, and a couple of days later had a phone call from walmart saying they would not pay for my car becuase of the small disclaimer that is on the receipt you fill out, they said they are not liable, not even liable for their own faulty work? I do not see how they can say that, and the Honda Dealership told us that they could not believe they would not pay for it. So we are now in the process of finding an attorny and seeing what will hapen, but just the same, I am in college and do not have time or money to fight this case. This is very furstrating and I thought Walmart was a family store that stood for its customers and community. I guess we both know different. Walmart's store manager has actually been quite rude and hung the phone up on my father."